5 Ways Technology Improves Performance Management

The best organizations design a performance management system that’s uniquely suited to its employees. From goal-setting to continuous feedback, performance data to annual reviews, no two processes look exactly the same from one company to the next.

But there is one common denominator for organizations with high-performing human capital — great tech.

HR technology is one of the most innovative categories of tech today. To be honest, it has to be. That’s because the way we work has fundamentally changed. And now, there’s a growing emphasis on the employee experience as companies adapt to a new world of work, requiring greater attention to mental health, flexibility when and where people work, and more.

You can read about those key workplace shifts in our latest report. But for now, let’s dive into what a performance management system is, and how technology can take it to the next level.

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The Benefits of Continuous Performance Management

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What is a performance management system?

A performance management system is the strategic process your company uses to manage employee goals, growth, and productivity.

This includes the means by which your company identifies, measures, and develops the workplace performance of each employee, team, and unit in support of your company’s overall goals and objectives.

Why is a performance management system important?

Performance management software enables a best-in-class employee experience. That’s because it creates transparency around individual goals and organizational goals. Plus, it also tracks real-time feedback, and compiles employee data to drive better downstream decisions around compensation and more.

The result? Better talent management, higher employee engagement, and a strong employer brand that attracts the best talent out there. Learn more in The Benefits of Continuous Performance Management.

5 ways technology improves your performance management system

Here are five distinct advantages to a technology-enabled performance management strategy you can’t replicate with old-school manual processes.

1. Grants access to real-time information

In today’s always-on workforce, time is always of the essence. Access to the real-time data in an employee experience platform helps managers and leaders react quickly. That’s whether they need to address negative feedback before it impacts customers, onboard new employees effectively, or reward them as they reach important performance goals. Technology helps you make the most of frequent check-ins and the overall review process.

How data and insights transform your performance management system

2. Easily identifies performance trends and anomalies

As an HR professional, a data-driven process allows you to shine a spotlight on the areas of performance you need to see most. Instead of spending time tracking down trends and outliers, you’re better able to address complex problems. Which means you’ve got the insights you need to gather the performance management tools you need to fix them.

3. Develops more complete performance profiles

Technology is also the best way to keep teams aligned. When it comes to performance, being on the same page is critical. And manual processes can leave way too much to chance. So seeing progress toward business goals, feedback, and employee performance reviews data, all in one place, provides 100% transparency around performance.

Bonus: See how to use goals to align and connect your remote workers.

4. Gives an accurate measurement of usage

Just like anything else, a good performance management process only works when it’s actually used. Old-school manual processes make it  impossible to track key metrics, like which individuals and teams are setting and tracking goals. (Or giving and receiving feedback, or committing to a review process.)

Performance management technology gives human resources leaders a snapshot of usage. This allows you to determine which processes need to be tweaked, or when a training or refresher course is necessary.

Goals overview dashboard using Kazoo's performance management system
Tracking employee goal program participation in Kazoo’s performance management system.

5. Creates audit trail access

Finally, technology automatically creates digital records of the evaluation process. This protects an organization in the event that an employee feels they were unfairly assessed and chooses to take legal action. So having this information on hand can save HR, and other business leaders, from a very expensive headache down the road.

Take your performance management to the next level 

Figuring out the best way to approach performance management in your organization is important. So remember to let technology do the heavy lifting for you so you can focus on what matters most — your people.

It’s a new age for the employee experience. The movement we’ve seen toward a more human mode of work has only accelerated in the post-COVID-19 work era. So increasingly, companies are looking for simple solutions that embrace the whole employee.

And at Kazoo, we’re passionate about bringing together all the tools you need to make work work better for everyone. That’s why the Kazoo Employee Experience Platform brings performance management and recognition and rewards — including Goals, Feedback, Conversations, Recognition, Incentives, and more — into one simple, easy-to-use platform.

If you’re ready to align, connect, and engage your workplace, check out our Kazoo overview. Or, schedule a personalized demo today.

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