Let’s cut to the chase — giving and receiving constructive feedback is hard. Despite good intentions, even the best managers struggle to deliver criticism effectively. And as difficult as it is to give, feedback can be even tougher for employees to hear. It’s no surprise then that employee feedback can be uncomfortable for everyone involved.
To better help managers navigate these conversations, we’ve compiled 20 constructive feedback examples that will drive engagement during your next 1-on-1 or formal performance evaluation. Let’s dive in!
An employee who speaks over others in meetings can seem rude or overbearing. However, they may feel this exact trait reflects their passion, expertise, or leadership qualities. Appeal to this enthusiasm when offering feedback during your performance review, check-in, or 1-on-1.
1. “It’s clear you’re excited about the project. But sometimes, when you get excited, you don’t leave room for others to bring their ideas to the table. In particular, I noticed that you spoke over David and Muriel several times throughout the meeting. Did you notice this, too?
2. “In group setting, I’d like you to make space for others in conversations and meetings. It’s a necessary skill for your career development and helps utilize the full talents of the team. What do you think?”
Communication can be challenging, especially if employees feel anxious about the feedback they may receive when they reach out with questions or obstacles. Encourage communication by setting clear expectations and responding positively to updates.
3. “I really appreciated how you kept me up to date on X project this week — it helped me coordinate with our stakeholders, and I’m excited to share that we’re on track to launch. It’s also great to see your process. I’m impressed with the efficiencies you’re introducing.”
4. “I’m curious about where we are with Y project. If any issues have come up, it’s best that I know as soon as possible so I can help you get back on target. How about you shoot me daily updates just so I know where we are?”
Learn how employee communication has changed in our manifesto:
The Employee Experience Revolution
Time management issues can signal disorganization or unrealistic ambition. In both cases, focus on this as an opportunity for professional growth:
5. “I can’t help but notice that this is the third deadline that’s caught up to you this month. I understand this is a fast-paced environment, and I think you’d be more effective if we rethought your time management strategies.”
6. “Thanks for letting me know you’re running behind schedule on this project. Let’s take a look at your goals and see how you’re spending your time — I bet there are opportunities for efficiencies there.”
When giving feedback here, it’s important to recognize that your most engaged employees will already be disappointed in themselves for missing a goal. Acknowledge their disappointment and their hard work, and reframe the issue as a learning experience about goal-setting.
7. “It’d be great to see you take on fewer projects, or narrow your focus to be more attainable. What do you think?”
8. “Your work on X, Y and Z were solid, valuable accomplishments this quarter. I know you didn’t complete every goal you set, and that’s okay — it’s great to see you reach high. But I recognize that it can be discouraging, too. So let’s take this opportunity to rethink your goals moving forward.”
How to Give Performance Reviews in 2020
Mistakes happen. When giving feedback, remember to cite specific examples to help the employee see where you’re coming from — you can help provide a valuable perspective shift, and suggest a solution.
9. “You know I’ve always appreciated your grasp of our larger vision, and it’s great that you see big-picture. But you’ve missed out on some smaller details in your last few projects, like X and Y. Unfortunately, that ultimately set the team back because they had to correct those oversights.”
10. “I’d love for you to keep that big-picture vision while working on those little blind spots. For your next project, let’s put together a detailed checklist of all your deliverables to make sure you don’t miss anything. Give it a shot, then let’s follow up and reassess from there.”
In many cases, employees who are perpetually late or absent have difficulty self-organizing and may already feel embarrassed.
Resist focusing on the employee as the problem. Instead, call attention to the issue, and help redirect by focusing on the effect the tardiness or absenteeism has on employee’s ability to excel in their day-to-day tasks.
11. “Hey, I noticed you weren’t in our last few morning meetings. I’m concerned that you may have missed some important information, and that it will be difficult for other team members to sync up with you. I’d like to take the time to go over what you missed now. Then, let’s work out a plan together so this doesn’t continue to happen in the future.”
Team work makes the dream work. But an effective employee also feels empowered to take the initiative and solve problems — and when they don’t, they can slow and distract others on the job.
You could get them a rubber duck. Or, highlight their competencies to help these birdies feel confident stretching their wings:
12. “You did a fantastic job collaborating with your team last week, but I worry that you may have derailed Howie by seeking his help with X. I’ve seen you work, and I’m confident that if you’d thought about it a little longer, you could have come up with a solution on your own. I know you can do it. Do you believe you can?”
13. “It’d be great to see you tap into your resourcefulness and apply it to problem-solving before reaching out to others. Try sitting with an issue for 5 minutes before you reach out to anybody else. If this doesn’t work, check in with me and we can come up with a solution.”
If an employee’s performance has dropped, there could be any number of reasons — from personal life changes to disengagement. The underlying cause will change the conversation, so address the topic generally:
14. “I wanted to check in and see how things are going. You don’t seem to be quite as engaged at work lately — is there something I can do to help you get back on track? I’d like to keep you happy here. Let’s set a time to review your goals and responsibilities and make sure we’re on the same page.”
Address toxicity in the workplace swiftly, before employee negativity demoralizes your team. Emphasize that you’re listening to the employee and want to be helpful — but also be clear about the impact of their behavior, not yours, on the team and company.
15. “I’m glad we’re taking the time to check-in. I feel like you haven’t been as happy at work lately. How do you feel? Is there something I can do to help you have a better experience here?”
16. “I appreciate your input. When you have an issue, it’s helpful for me and the team if you share it with me so I can address it. That’s a positive, productive move. If you talk to your teammates about your issues, I can’t help you solve them, and it creates an atmosphere of negativity.”
Get more feedback best practices in our article
Employee Feedback 101: Tips and Tricks
A little “harmless gossip” is rarely that. A few whispered words can rapidly snowball into morale-reducing drama. If you learn an employee has been gossiping, address them directly and privately:
17. “I know there are a lot of rumors flying around about X, and I know you’re concerned about it. I value your trust and contributions here, so I’d like to set the record straight and explain what I can.”
18. “I understand your feelings, and I know it’s frustrating when you feel your questions aren’t being answered. In the future, though, please bring your concerns directly to me. When you share them with your teammates, it creates a company culture of fear and negativity without providing answers.”
In a dream world, IQ and EQ would go hand in hand. In reality, great minds don’t think alike — and sometimes, especially in busy offices, they clash like titans. When addressing workplace rudeness and conflict, avoid making the employee feel ganged up on, and emphasize that you’re listening:
19. “Hey, I wanted to check-in and see how you felt about your work this week. Samika mentioned that you used a sarcastic tone with her in a meeting and it made her uncomfortable. We need to be able to function as a team, and I was hoping to hear your side of the story to see if everything is okay.”
20. “This morning you left our team meeting early. I could tell you were frustrated by the discussion, but walking out on your teammates doesn’t show them the same respect they show you during the conflict. How can we find a solution moving forward?”
We often focus on redirecting negative behaviors. But recognizing and reinforcing positive workplace performance is just as important, if not more. Integrally, it helps create a culture in which feedback is welcomed rather than dreaded — a culture open to dynamic, positive growth.
Drive employee engagement by reinforcing positive behaviors with affirmative feedback and public recognition. Here are some examples of everyday positive actions you can give meaningful feedback and encouragement for.
- Demonstrating leadership skills
- Providing a morale booster
- Being supportive and helpful
- Attending training or pursuing professional development
- Caring for the workspace
- Being a safety leader
- Facilitating a positive customer interaction
- Taking initiative on a project
- Receiving a positive customer review
Learn more about the power of positive feedback in
The Science of Recognition and Rewards
Ready to level up your management skills?
Employee feedback is just one part of the performance management puzzle.
If you’re interested in learning how Kazoo’s Employee Experience Platform helps managers set and track employee goals, publicly recognize direct reports, and keep a pulse on team morale, visit our product overview or book a personalized demo to learn how Kazoo can help you.