The Employee Experience
A MANIFESTO FOR THE FUTURE OF WORK
The Future of Work is Here
And businesses can no longer ignore the impact the employee experience has on our day-to-day work life.
In this Manifesto, we’ll discuss why businesses today need to focus on the employee experience to enable their companies to thrive.
Our work life is rapidly changing
Today’s employees won’t settle for a work experience that doesn’t contribute to their sense of fulfillment. The problem? Many companies aren’t providing employees with what they need to thrive. As the way we work continues to evolve, it’s time to revamp the employee experience to attract, retain, and engage your company’s biggest asset — your employees.
What is the Employee Experience?
The employee experience is made up of significant moments during an employee’s journey with your company. These moments create an emotional connection between employees and your business — and they start before hiring and continue long after departure.
The balance between inspiration & alignment
There’s an important relationship between emotional motivators and the balance of inspiration and alignment within an organization. While companies want workers to be aligned and engaged, employees want to be nurtured and inspired. But inspiration without alignment can take a company off-course and alignment without inspiration feels a lot like prioritizing the company over people’s well-being.
The Four Pillars of EX
There are four deep emotional needs shared across most people in most organizations: Connection, Appreciation, Meaningful impact, and Growth. If a company wants to thrive, they must address these pillars to build an aligned, inspired employee experience.
"Just like with consumers, your employees' emotional attachments are made by great experiences across multiple moments. It’s not just one thing — it’s the totality of experiences. Each bad experience chips away at the bond, and each good experience strengthens it."