Emmaus Homes Uses Recognition to Connect Dispersed Employees

Company Profile


700+ employees

Weak culture

Recognition & Rewards


Emmaus Homes’ scattered, inconsistent employee recognition programs lacked impact. 

The nonprofit industry typically sees a turnover rate of 45%, so Emmaus Homes knew retention was a challenge. Additionally, internal feedback indicated that employees felt disconnected across the nonprofit’s 80+ homes, and the old recognition program wasn’t resonating.


Emmaus Homes streamlined its programs with the Kazoo platform — and saved $25,000 on its rewards budget.

Kazoo’s Recognition & Rewards platform helped Emmaus Homes connect its geographically dispersed employees with Kazoo through visible, real-time, peer-to-peer recognition. Additionally, the nonprofit saved $25,000 on its rewards budget, and the increased engagement led to a 21% increase in the company’s ‘Recommend to a Friend’ score on Glassdoor.


“By partnering with Kazoo, we can now see in real-time the great work our team is doing on a day-to-day basis.”
— Cindy Clark,  President and CEO


After one year with Kazoo, Emmaus Homes saw:

0 K

dollars saved on rewards budget

0 K

employee recognitions sent


bonuses earned for safety, compliance, and communications programs

0 %

Glassdoor score increase

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