Emmaus Homes Uses Recognition to Connect Dispersed Employees
Non-profit
700+ employees
Weak culture
Recognition & Rewards
Challenge
Emmaus Homes’ scattered, inconsistent employee recognition programs lacked impact.
The nonprofit industry typically sees a turnover rate of 45%, so Emmaus Homes knew retention was a challenge. Additionally, internal feedback indicated that employees felt disconnected across the nonprofit’s 80+ homes, and the old recognition program wasn’t resonating.
Solution
Emmaus Homes streamlined its programs with the Kazoo platform — and saved $25,000 on its rewards budget.
Kazoo’s Recognition & Rewards platform helped Emmaus Homes connect its geographically dispersed employees with Kazoo through visible, real-time, peer-to-peer recognition. Additionally, the nonprofit saved $25,000 on its rewards budget, and the increased engagement led to a 21% increase in the company’s ‘Recommend to a Friend’ score on Glassdoor.
“By partnering with Kazoo, we can now see in real-time the great work our team is doing on a day-to-day basis.”
Results
After one year with Kazoo, Emmaus Homes saw:
dollars saved on rewards budget
employee recognitions sent
bonuses earned for safety, compliance, and communications programs
Glassdoor score increase
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