How Echo Global Logistics Uses Kazoo to Retain Top Talent
Software, Tech
2,000+ employees
Do More, Better
Continuous Performance Management
Recognition & Rewards
Employee Surveys
Challenge
Echo Global Logistics struggled to maintain its culture in the face of rapid growth.
With over 30 offices nationwide, the nearly $2 billion business needed to provide consistent, high-quality service to customers, even as it fought to unify its culture internally.
Solution
Echo Global Logistics adopted the full Kazoo platform — and used its people data tools to measure and drive increases in every single employee engagement category.
And those increases are considerable. Since using Kazoo, Echo Global Logistics has experienced an increase in every single employee engagement category, and reduced flight risk by 5%. That reduction further translated into increased productivity, cost savings, and customer retention.
“Kazoo has established clear and simple training and roped in key stakeholders at every level to ensure a high level of engagement and success at each of our many locations. It has been very, very effective.”
Results
After implementing Kazoo, Echo Global Logistics saw:
employees receive recognition in the last 6 months
employees cite that giving recognition is motivational to coworkers
employees cite that they feel motivated when they receive recognition
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